Return and Refund Policy – Reviju.com

Return and Refund Policy – Reviju.com

At Reviju, customer satisfaction is important to us. While we take great care in preparing and delivering your order, we understand that issues can occasionally occur. Below is our official policy on returns and refunds.

Returns

Due to the perishable nature of our products (juices, wellness shots, and teas), we are unable to accept returns after delivery.

Refunds

We may offer a refund or replacement in the following situations:

Your order arrived damaged or spoiled

You received the wrong item(s)

Your delivery did not arrive due to an error on our part

To request a refund, please contact us within 24 hours of receiving your order.

Email: info@reviju.com

Please include:

Your full name and order number

A description of the issue

Photos (if applicable)

Refunds Not Available For:

Orders with incorrect address provided by the customer

Products that are perishable and were delivered in good condition

Requests made more than 24 hours after delivery

Order Cancellations

Orders can be cancelled for a full refund if the request is made at least 24 hours before the scheduled delivery. Cancellations after this time may not be possible, as products may already be in preparation.

Refund Process

If approved, refunds will be processed back to your original payment method. Refunds typically take 3–5 business days, depending on your bank or payment provider.

If you have any questions about our policy or need help with your order, please don’t hesitate to reach out to us at info@reviju.com. We're here to help.